ABOUT US

Our Doncaster office, which is run by Peter Buckley, was originally founded in 2011 and has built a reputation for delivering bespoke care programmes. Following 25 years in industry with a number of household names, Peter and his wife set up Victoria Homecare Limited with the desire to make a difference locally after experiencing the difficulty of finding high quality care, personalised care for his immediate family.

Our care programme is managed by a team who have 30+ care experience between them, delivering care and who passionately believe in the Victoria Homecare values.

We focus on building relationships with our clients and their families and understand the importance of supporting their social and emotional needs.

We know our clients enjoy seeing a trusted and familiar face, rather than a different person every day, and for this reason we match our clients with our carers so that a fulfilling relationship can develop.

Our Services

Companionship Services

  • Offer companionship and conversation
  • Arrange appointments
  • Stimulate mental awareness
  • Escort to appointments
  • Assist with clothing selection
  • Participate in hobbies and crafts
  • Monitor diet and eating
  • Visit neighbours and friends
  • Accompany to lunch or dinner
  • Accompany on days out

Homecare Services

  • Collect prescriptions
  • Provide light housekeeping
  • Dusting and vacuuming
  • Help with washing and ironing
  • Make beds and change bed linen
  • Take out rubbish
  • Meal preparation and tidy away
  • Check food expiry dates
  • Supervise home maintenance
  • Oversee home deliveries
  • Care for houseplants
  • Assist with pet care
  • Prepare shopping lists
  • Help with general shopping
  • Drop off and collect dry cleaning

Personal Care Services

  • Help with bathing
  • Assist with dressing
  • Provide grooming
  • Help with incontinence care
  • Assist with eating
  • Dementia care
  • Alzheimer’s care
  • Provide respite care
  • Help with medication reminders
  • Assist with morning/wake up
  • Assist back to bed

Our Vision

We are committed to the vision of supporting people to live an independent life which is achieved through the delivery of an enabling service that meets the highest standards and supports individuals to exercise personal choice and control, maintain their independence, dignity and quality of life in the comfort of their own home.

Our Values are central to everything we do and will be upheld by our trained staff team:

  • We are committed to offering high quality care and support services delivered with dedication, compassion and sensitivity.
  • We recognise that the little things are important and we will work with our Customers and their families/carers to ensure that support is tailored to meet their specific needs and requirements.
  • Working together, we actively respect and encourage the right to independence and support people to achieve their aspirations and live full and meaningful lives.
  • We actively listen and respond to the people we support, promoting a culture of involvement and participation.
  • We strive to create a safe, friendly and caring environment, where people are treated with courtesy, dignity and respect.
  • We treat people fairly and behave with honesty, integrity and openness at all times.
  • We recognise that our staff are our greatest asset. We actively promote a culture of learning and development – supporting our staff to be the best that they can be.

 

As a member of the United Kingdom Home Care Association (UKHCA), we also adhere to the UKHCA Code of Practice, which you can see here.

Who’s behind the scenes?

Peter Buckley
Director
It’s incredibly important to me that we provide the highest quality care to our clients. My role is incredibly rewarding, my role is to lead the team, ensuring we deliver a quality person-centred service and to run the business aspects of the operation.
Lesley Baxter
Recruitment and Training Administrator
I am passionate about the culture and values of the company and enjoy being in a role where not only can I indulge my passion for recruitment but I can select the right staff to deliver the best in care.
Rachel Young
Care Coordinator
My role as Care Co-ordinator allows me to work closely with our clients and Care assistants to ensure a high quality of care is achieved and to help our clients remain independent within their own home.
Estelle Savage
Care Coordinator
I Initially started as a care assistant with Victoria Homecare in Oct 2016, then onto area champion which I really enjoyed. I was then offered the challenge of becoming care co-ordinator which is based in the office. I accepted this offer and I am now care co-ordinator of the West area of Doncaster since Oct 2017.
Ben Ellis
Care Coordinator
As a care coordinator it is very important for me to give 100% all of the time to ensure the people in our care receive the very best care from experienced well-trained carer assistants in a person-centred way

What They Are Saying

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